- Coordinating with customers for feedback call
- Post sale and pre sale follow up
- Pre Delivery Coordination and arrangements of delivery kit and documents.
- Maintaining the customer data base
- Recording customer feedback.
- Following SOP's of Brand.
- Capturing complaints from customers.
- Resolving the complaints and getting satisfaction note.
- Ensuring ROAR score 100%.
- Preparing Root cause Analysis.
- Timely updation of sales process to the customers.
Job Type: Full-time
Salary: ₹12,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Technical support: 1 year (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- Tamil (Preferred)
- English (Preferred)
Speak with the employer
+91 9384005505
Application Deadline: 26/05/2023
Expected Start Date: 26/05/2023
