JOB DESCRIPTION
Job Title: Receptionist
Reports to: Rooms Division Manager
Scope and General Purpose Of Job: Responsible for the smooth running of reception ensuring that the high standards of customer service are constantly achieved.
Duties & Responsibilities
- Greet and welcome guests; answer their questions or concerns.
- Provide an outstanding guest experience.
- Answer and forward incoming phone calls.
- Ensure reception area is tidy and presentable.
- Maintain guest records and book reservations.
- Complete basic cashier responsibilities.
- Contact necessary staff to solve problems when challenges arise to ensure guest comfort.
- Provide basic and accurate information in-person and via phone/email.
- Receive, sort and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor contractor sign in book).
Job Type: Full-time
Salary: From €12.00 per hour
Benefits:
- Company events
- Flexitime
- Food allowance
- Gym membership
- On-site parking
Schedule:
- 8 hour shift
- Flexitime
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Cork, County Cork: reliably commute or plan to relocate before starting work (required)
Work Location: In person
