Are you ready to bring credibility to climate action? Want to accelerate your career in an innovative and technology-focused organization? Join us at SustainCERT!
Who we are
SustainCERT is a carbon impact verifier developing digital verification solutions to bring credibility to climate action.
In a context where uncertainty and concerns around climate claims is high, SustainCERT’s certification, validation and verification approach aligns with and contributes to leading international sustainability frameworks. This includes the Greenhouse Gas Protocol, the UN Sustainable Development Goals, Gold Standard and Science Based Targets Initiative (SBTi).
We are developing the world’s first software platform to enable digital verification of impact claims across carbon markets and value chains. We strive for both speed and quality because we believe creating a race to the top, where those who take action can be recognized and incentivized to aim higher, is the only way to truly meet our collective climate objectives.
Your role
As the Operational Excellence Specialist, you drive continuous improvement of business processes for validating, verifying, and certifying sustainability interventions. You create automated processes to centralise data and documentation, ensuring accessibility for all. You ensure timely operations and compliance with requirements. As the data and process flow custodian, you provide strategic insights on performance. You also organize online events, follow up on leads, and manage insights.
Your key tasks
- Creating and maintaining a single source of truth for all data and documentation in our CRM;
- Ensuring our validation, verification and certification processes are completed in a timely manner;
- Deliver weekly, monthly and quarterly management reports related to the key performance indicators;
- Liaise with the Customer Success team to ensure disputes are followed-up in a timely manner;
- Ensure online events are experienced as smooth as possible and leads are followed-up swiftly.
You have these claims to fame
- 3+ years’ experience in a relevant position aimed and continuous improving key business processes;
- Professional experience with data consolidation and building strategic KPI reports;
- Exceptional communication and collaboration skills across different teams and regions;
- Experience with process improvement methods such as PDCA, Kaizen is a plus
- Naturally curious: want to be and remain fully informed about business processes and flows.
What we offer
- A competitive salary and benefits package;
- A full-time remote role, with occasional travel;
- An innovative organization at the forefront of making a change.
