Lead Patient Access Representative Scheduler Full Time at St. Joseph's Area Health Services in Park Rapids, MN
Location: Park Rapids Minnesota
Description: Conifer is at the momment seeking for Lead Patient Access Representative Scheduler Full Time at St. Joseph's Area Health Services in Park Rapids, MN right now, this career will be placed in Minnesota. For complete informations about this career opportunity kindly see the descriptions. -
130500678! 2
Tenet, through its subsidiaries, owns and operates acute care hospitals and numerous related health care services. Our mission is to be recognized for our commitment to our people and partners who provide quality, innovative care to the patients we serve in our communities. It's a spirit you can experience first-hand and it's a philosophy that can enhance your own approach to health care and your career goals.
Description
:
We are a healthcare solutions company born from the healthcare industry. We take care of hospital business, so hospitals can focus on caring for patients. Ready to be part of our solutions? Welcome to a company that gives you the resources and incentives to redefine healthcare services, with the benefits and leadership to take your career to the next step!
We are currently hiring for a Lead Patient Access Representative Scheduler at St. Joseph's Area Health Services in Park Rapids, MN.
JOB SUMMARY
Responsible for accurately scheduling diagnostic and/o! r surgical procedures. Conducts physician office/patient interviews, and explains hospital procedure guidelines and policies. Coordinates with clinical departments on schedule modifications. Also responsible for providing guidance and mentoring of new and/or existing staff with daily work effort and proper handling of accounts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
Provides daily support/mentoring/training to new hires as well as existing Patient Access staff. Provides assistance in managing escalated issues as needed.
Responsible for obtaining complete and accurate clinical, demographic and financial information during the scheduling process. Enters data in scheduling system or other applications. Provides the customer with prep and other appointment instructions.
Answers telephone calls according to designated scripting for the scheduling process. Maintains positive customer servic! e at all times, referring unresolved issues to appropriate supervisor.
Qualifications
:
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum typing skills of 35 wpm
Demonstrated working knowledge of software/system/equipment.
Knowledge of function and relationships within a hospital environment preferred
Advance Customer service skills and experience
Ability to work in a Call center environment
Ability to receive and express detailed information through oral and written communications
Course in Medical Terminology required
Advanced understanding in surgery procedure sch! eduling preferred
High achievement in productivity.
B! uilds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.
This position requires high-level problem solving and analytical skills, technical accuracy, excellent communication skills and the highest ethical standards.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience required to perform the job.
High School Diploma or equivalent
2-5 year administrative experience in medical facility, health insurance, or related area.
3+ years in Patient Access/Scheduling preferred.
1 - 2 years in supervisory or lead role preferred
Some college coursework is preferred
Job
:
Patient Access
Primary Location
:
MN-Park Rapids
Hospital/Facility
:
Conifer - Park Rapids, MN
Job Type*!
:
Full-time
Shift Type*
:
Days
- .
If you were eligible to this career, please email us your resume, with salary requirements and a resume to Conifer.
If you interested on this career just click on the Apply button, you will be redirected to the official website
This career starts available on: Tue, 26 Mar 2013 18:54:08 GMT