Simulation Technology Specialist (STS) â€" Hospital/Educational
Location: Minneapolis Minnesota
Description: Surgical Science Inc. is at the momment seeking for Simulation Technology Specialist (STS) â€" Hospital/Educational right now, this job will be placed in Minnesota. For detail informations about this job opportunity please read the description below. The Surgical Science STS is a key member of the sales and support teams, collaborating with both to en! sure customer satisfaction and to identify additional sales opportunities. The STS will be the first line of technical support for all hospital and educational segments in the Americas using the Surgical Science suite of simulation systems including; Simulation Centers, Skills Labs, University Teaching Programs and Hospitals.
The STS will utilize exceptional interpersonal skills and knowledge to understand the nature of any hardware or software challenges that customers may be facing, and provide the necessary troubleshooting support and guidance needed to resolve the challenge. Based on the identified needs, the STS may be required to travel to the customer site to perform such support activities.
The STS will also work closely with the Surgical Science marketing team to support setup and tear down efforts at trade shows and exhibits; make follow-up calls to existing customers; and solicit feedback from customers on recently installed systems.
Teaching Medical Universities !
Residency Training Programs for OBGYN, Surgery and Urology
Simulation Centers or Skills Labs
The Ideal Candidate Should Possess the Following Skills:
Excellent interpersonal (soft) skills â€" written, verbal, and listening skills
Excellent phone skills (greeting, exploration of issues, handling conflict, call control)
Strong Technical and mechanical aptitude for hardware and software setup and configuration
Excellent troubleshooting and problem solving skills specific to coupled hardware-software systems
Excellent computer skills, including remote tech support software
Experience working in a fast high-paced environment focused on customer success
Experience working with technology and/or equipment used by physicians
Ability to travel approximately 50-75% and live in the Minneapolis/St. Paul metro area
Active Interest in:
Cutting-edge technology
Software and/or Virtual Reality
Medical Simula! tion; Medical education; Medical Training
Training and education for physicians and residents in training
Growth and opportunity (entrepreneurial)
Building and creating need for customers
Educating prospective customers and creating product awareness
Performance measures are based on a number of key indicators; customer satisfaction, team-based collaboration, innovative work, to name a few.
If you are interested and believe that you have the spirit and enthusiasm to join this exciting growth company, please forward your resume.
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to Surgical Science Inc..
If you interested on this job just click on the Apply button, you will be redirected to the official website
This job starts available on: Sat, 17 Aug 2013 22:05:12 GMT
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