Customer Service Representative [Malaysia]


 

Job Description:Handling online social media posting schedule

  • Handling online social media posting schedule
  • Reply to FB comment posts, PM or any specific questions and answer customers’ question.
  • Handling online social media posting schedule
  • Developing online advertising material
  • Help plan, coordinate, and participate in marketing events.
  • Update company website and social media.
  • Communicate with Sales and Productions regarding product and pricing.
  • Stock count and key in data.
  • Developing online advertising materials
  • arrange shipment and update the estimated shipped time to customer
  • Do after-sales service

Job Requirements:

  • Have advanced knowledge on Facebook settings especially in digital marketing
  • At least SPM or above
  • Prefer Chinese candidates due to the nature of business
  • Ability to read and write and communicate in Mandarin, English, Malay
  • Willing to work at Publika ,KL

Benefits

  • 5 working days-(Mondays - Fridays)
  • Regular working hours
  • Opportunities for promotion
  • Yearly performance bonus
  • Annual leave, Maternity leave, Compassionate leave and Medical leave.
  • Friendly working environment

Job Types: Full-time, Permanent

Salary: RM2,700.00 - RM3,000.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer service: 2 years (Preferred)

Language:

  • Mandarin (Preferred)


 

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