Customer Care Coordinator [Czech Republic]


 

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.


Your Role


  • Administrate delivery according to order acknowledgment
  • Responsibility for invoicing and collection
  • Service administration
  • Communicate availability and list price information to the customers
  • Register customer orders and service jobs in ERP
  • Order goods from external internal suppliers
  • Generate and provide customers with order acknowledgment
  • Actively monitor open orders (including advising sales engineer about delays to stipulate replacement when needed)
  • Receiving and handling claims
  • Monitoring stock levels
  • Surplus and returns handling
  • Demo expeditions
  • Handle internal expedition
  • Reception and office matters handling
  • Take full responsibility and ownership of own professional development and actively participate on development activities in line with set development plan
  • Execute other job related activities assigned by reporting manager



To succeed, you will need

  • Min. secondary school + graduation
  • Languages: Czech/Slovak and Romania nativa, English - advanced
  • PC skills: MS Word, MS Excel
  • Good planning and follow up skills, ability to prioritize work and work under pressure
  • Good communication and organizing skills
  • Team player
  • Ability to handle claims and conflicts
  • Proactive, open minded personality with can-do approach
  • Willingness and strong drive to learn new things


In return, we offer you

  • 5 weeks of vacation
  • Language course
  • Life insuarence and other financial benefits
  • Plenty of opportunities to grow and develop
  • Enthusiastic and friendly people


City
Prague


Recruiter

katerina.chodilova@atlascopco.com


Hiring Manager

Miroslav Karafiat


Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.


 

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