Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is present in the financial hotspots that are Luxembourg, Switzerland, and China.
As a major player in Luxembourg's finance industry and as a signatory of the UN Principles of Responsible Banking, BIL is committed to handing over a responsible and sustainable bank to future generations.
Your next challenge:
- To provide support to the account managers in the context of BIL's insurance brokerage activity and non-brokerage activity, mainly in relation to investment products (dedicated funds, FAS, or others), by accompanying them to meetings if necessary
- To provide insurance expertise to assist sales staff in finding solutions and setting up files in the context of non-brokerage
- To ensure, in collaboration with the rest of the team, the processing of mail (paper and electronic) and the handling of telephone calls (internal and external)
- To support the front office and responding to various requests, carrying out the necessary research or contacting companies as required
- To be compliant with processes and regulatory obligations (IDD, AML, etc.) and ensure the proper execution of transactions: subscriptions, additional payments, arbitrations, repurchases, and non-financial operations, etc., both when receiving client instructions and when monitoring their execution by the companies
- To encode and track transactions in our internal tool (for brokerage) as well as electronic archiving
- To develop tailor-made solutions in collaboration with the other departments of the bank by providing insurance expertise on our various core markets
- Actively participate in the training plan for sub-brokers and sales staff (as a trainer or organiser in conjunction with the companies or other departments of the bank) depending on the areas of expertise required
- To seek ways to constantly improve and develop both in our internal processes and in our follow-up with insurers
- To maintain excellent relations with our insurance partners as well as a high level of quality in the files transmitted to them
- To be the contact point for our partner insurance companies in the context of ongoing operations and business development, by organising and coordinating follow-up committees
- Participate in certain projects
Your skills:
- 2/3 years of higher education with a focus on finance, economics, insurance, administration, compliance, or an equivalent experience.
- Experience in a life insurance company, brokerage firm or private bank is an asset.
- Approval from the Commissariat Aux Assurances is a plus.
- Basic legal and tax knowledge (Belgium-Luxembourg-France-Germany), and general knowledge of life insurance products marketed to residents of these countries and their regulatory framework.
- Analytical skills, solution-oriented
- Customer- and quality-oriented mindset (listening skills and rigour).
- Good interpersonal and writing abilities
- Flexibility and capability to adapt to a wide variety of tasks
- Team spirit
- French/English, any other language (Luxembourgish, German, Dutch) is an advantage
- Proficiency in MS Office applications
BIL offers a broad range of challenging projects and a huge choice of career paths .We will assist you in finding the one that best meets your skills and expectations. Your personal development is our priority and we greatly encourage you to dive into different business areas for the broadest possible experience.
BIL is firmly of the opinion that diversity & inclusion contribute towards increasing the collective performance of the Bank. We are committed to creating a culture of inclusion that encourages individual development with equal opportunities for all.
NB: The selected candidate will be asked to provide an extract from the criminal record (no.3) as evidence of integrity and justified with regard to the specific needs of the position to be filled.
