Job Category Administrative
Location Sheraton Grand London Park Lane, Piccadilly, London, London, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Food & Beverage Apprentice
Explore our very big world
As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
The impact you’ll make
Breakfast, lunch or dinner, the best meals aren’t just made by our brilliant chefs. They’re made even more memorable by the great service our guests enjoy. As one of our Food & Beverage Apprentice’s, you’ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you’ll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.
What you’ll do
You’ll work alongside a team of passionate individuals with many years of experience, you will be allocated a work place mentor to help support you in the workplace. You will be working within our Food & Beverage outlets and learning skills such as:
- Take guests’ food and beverage orders and process these through MICROS
- Learn how to correctly set tables, clear plates and carry food and beverages
- Make recommendations on menu items and taking opportunities to upsell where appropriate
- Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations
- Ensure that the restaurant is set up and ready for each service period
- Take responsibility for ensuring the overall cleanliness of the restaurant and buffet area
- Learn about the variety of drinks on offer
- Learn how to serve drinks correctly and with the correct garnish
As well as on the job training, your Level 2 program and certificate will be completed over a 24 month period and includes time spent at the beginning of the programme completing your enrolment & initial functional skills assessments, as well as an End point assessment to complete your training and gain your qualification. A qualified Assessor will visit you in the workplace periodically.
What we’re looking for
- A warm, people-oriented demeanour
- A team-first attitude
- A gift for paying attention to the smallest details
Perks you deserve
In addition to your wages, we have great benefits for our associates:
- Meals - Tasty and Varied Meals in our Associate Dining Facility
- Uniform & dry-cleaning service
- Discounts – Marriott Benefits Hub - Access to unlimited deals from retailers to restaurants, cinema’s and more
- Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
- Holidays - 20 days holiday plus 8 Bank Holidays increasing with service
- Pay - Annual Performance Related Pay Review
- Service Charge - Eligibility to receive Service Charge
- Pension
- Take Care - Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
- Develop and Grow - Comprehensive Training and Development programs
- Career - career progression opportunities are endless as the #1 leader in hospitality worldwide
- Celebrate - Awards and Recognition Celebrations
- Events - Monthly Calendar of Associate Focused & Fun Events
With this role you will be working 40 hours per week over 5 days, including weekends with a variety of early and late shifts.
If this sounds like the perfect role for you apply online or email angel.vilela@marriott,com
