Area Support Co-ordinator: Kent
At the MND Association we strive to improve care and support for people with MND, their families and carers whilst working towards our vision of a world free from MND. We are looking for a dedicated and innovative home-based Area Support Co-ordinator to join our regional team covering Kent.
- Area Support Co-ordinator Job Description
(PDF, 78.52kb)
As an Area Support Coordinator, you will be reporting directly to the Head of Regional Care Partnerships and working closely with them to plan and prioritise. You will be responsible for a designated local area and be part of a larger regional team. The main purpose of the role is threefold:
- To ensure that people affected by MND are supported and empowered
- To lead, manage and support teams of volunteers
- To develop and maintain relationships with local services and their staff
You will assist our volunteer-run branches and groups to understand the local needs of people with/affected by MND and collaboratively support them to plan, design and deliver a range of appropriate support activities (support groups etc) to meet those needs.
What are we looking for?
As a successful candidate you will need to build and maintain excellent relationships with volunteers, care centres/networks, care coordinators and multi-disciplinary health and social care professionals, hospices, other partners and people living with and affected by MND. This role requires someone with excellent communication, relationship management and interpersonal skills.
An enthusiastic, creative and solutions focused individual who is able to plan and organise. You will need to have a person-centred approach with the ability to identify, assess and effectively respond to support needs
This role will be home-based with regular travel within the area of responsibility and working occasional out of office hours. There is an expectation that you will travel nationally when required and to our national office in Northampton.
For full role responsibilities please view the job description.
What can we offer?
- 28 days holiday, rising to 33 days after 5 years’ service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include:
- Cycle to work
- Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
How to apply
Please submit a CV and a supporting statement no longer than one side of A4 that demonstrates how you meet the following areas of the role.
- Experience of leading directly managed and/or coordinating self-managed groups of volunteers
- Skills to identify, assess, and respond to support needs through a person-centred approach
- Demonstrable understanding and delivery of care and support services in the statutory, private and/or voluntary sectors
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain in your supporting statement either how you would approach that particular competency or give an example to support your suitability.
Alternative Applications
We are open to receiving applications via alternative methods, for example if you would like to apply via video or audio format, please send your recorded application, ensuring you cover the supporting statement aspect, to HRRecruitment@mndassociation.org
About Us
The MND Association was founded in 1979. Our mission is to improve care and support for people with MND, their families and carers. We also fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We operate a hybrid working environment, together with a high level of trust and performance driven culture, we give staff the freedom and flexibility to work in the best way for them, the Association and, most importantly, people with MND.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
Important Information
Please submit your application as soon as possible; due to the high volumes of applications we receive, we reserve the right to close any adverts before the closing date once we have received sufficient applications.
Our selection process will be multi-stage; this may include video call screening, and competency-based interview/s.
We are committed to the Disability Confident scheme and as such, guarantee interviews for disabled applicants that meet the requirements of the role. Reasonable adjustments can be made as required.
All internal applicants must liaise with their line manager before applying.
We request that recruitment agencies do not contact us in relation to this role and do not accept speculative CVs from recruitment agencies/ head-hunters.
